Return Policy
How returns of physical study materials work, and how this differs from fee refunds.
Last updated: May 29, 2026
1. Overview
ACIselect Coaching Institute ("ACIselect") is owned and operated by Neven Academy Assam.
This Return Policy covers physical study materials issued by ACIselect. Fee refunds and enrollment cancellations are governed separately by our Refund & Cancellation Policy.
2. Physical Study Materials
Printed textbooks, booklets, and proprietary study materials issued as part of your program are non-returnable once issued or opened, because they contain copyrighted coaching content intended for personal use only.
If you receive a defective or incorrect physical copy (printing errors, missing pages, wrong title), report it by email within 7 days of receipt. We may replace the item at our discretion after verification.
3. Digital Products
Digital platform access, Lifetime Test Support, downloadable PDFs, e-books, and recorded lecture content are non-returnable under all circumstances once delivered or accessed, as stated in our Refund & Cancellation Policy.
Any digital product you purchase from ACIselect is also non-refundable; fee refunds are not available regardless of whether the product has been accessed.
4. Fee Refunds vs. Material Returns
Returning or refusing physical materials does not automatically qualify you for a fee refund. All refund eligibility rules, including the 24-hour email window from first payment, are defined in the Refund & Cancellation Policy.
5. How to Report an Issue
Email curioversitylearning@gmail.com with your name, program, batch, a description of the issue, and photos of defective materials where applicable.
6. Contact
For return-related questions, contact:
Neven Academy Assam
ACIselect Coaching Institute ("ACIselect") is owned and operated by Neven Academy Assam.
1000, Uday Nagar, Bono Durga Mandir, Karim Chowk
K.Chowka, Ward No.4, Mangaldoi, Darrang, Assam 784125
Phone: +91 91017 76379
Email: curioversitylearning@gmail.com